Frequently asked questions.

It reads your PC, explains what’s holding performance back, fixes it after you review the changes and measures the result, and every optimization reverts in one click.

It doesn’t promise FPS numbers, doesn’t change your internet, doesn’t apply anything without your click, doesn’t close programs unless you ask, doesn’t touch anything inside the game and doesn’t run on Mac, Linux or Windows Server.

Not for the optimizations: they stay in effect with Rise closed. Rise Alert, Competitive Mode and scheduled cleanups need it running in the system tray. It starts with Windows by default, and you can change that in Settings.

Windows, graphics card and peripheral optimizations apply to any game. Game-specific profiles (like the CS2 video settings) exist for some titles and are labeled in the app.

PC readings and process names stay on your PC. Usage data only leaves with "Send usage data" turned on, in Settings. Social features (PCs like yours, Friends live, Ranking) start off and show a preview before sending anything.

No. Rise still ships without a code signing certificate, and without one Windows warns about any program, not just Rise. Always download from your account on the official website and, if you want, compare the SHA-256 published in Downloads.

Rise asks for administrator access because it adjusts Windows, and it keeps the previous value of every optimization so you can go back.

Rise doesn’t inject anything into the game and doesn’t touch the anti-cheat: the optimizations live in Windows, the graphics card and your peripherals. Competitive Mode detects Vanguard, EAC and BattlEye and backs off anything that could conflict. Even so, no optimizer can promise immunity: each game’s rules have the final word.

Never on its own. Turning off Defender, VBS or CPU mitigations only affects your PC, so it exists as your choice: it lives in Advanced, outside the automatic plan, with the risk explained, your consent every time and a one-click way back. Some anti-cheats need these protections on, and Rise tells you.

Only with your click and only through official channels. Drivers come from Windows Update or the NVIDIA, AMD, Intel, Realtek or Acer website, with the manufacturer’s signature checked, a restore point first and the previous driver recorded so you can go back. In the BIOS, Rise only changes what the manufacturer officially exposes; where there’s no interface, it shows you the steps to do it yourself.

Every optimization reverts in one click, and Revert all undoes them all at once, on any plan. If an optimization doesn’t confirm after it’s applied, Rise undoes it on its own. And support is on Discord.

Windows 10 version 22H2 (build 19045 or newer) and Windows 11 (build 22000 or newer), in the editions for personal computers. To check yours, press Windows + R, type winver and press Enter.

Yes. The diagnosis only shows what applies to your hardware, laptops get their own Rise power plan and the Benchmark has a Light profile for integrated graphics. On hardware at its limit, the gain usually shows up more as stability.

On Windows 10 older than 22H2, Rise opens, shows the diagnosis and reverts what’s already applied, but it doesn’t apply new optimizations. Update through Windows Update and open Rise again.

No. Rise is built for Windows 10 22H2 and Windows 11 for personal computers. macOS, Linux and Windows Server aren’t supported.

No. Rise has two plans: Rise Basic and Rise Premium, with prices on the plans page. On your first purchase, you have 7 days to back out with a full refund.

Basic reads and explains your PC and puts your whole PC on the automatic plan: Windows, graphics card, network, mouse and keyboard, maintenance, the Rise Alert Fix it and driver installs. Premium has everything in Basic and adds per-game optimization, presets, Creator Configs, Competitive Mode, match reports and schedules.

There’s no trial period. On your first purchase, you have 7 days to back out with a full refund, no reason needed. Before you subscribe, see the app from the inside on the home page and ask anything on the Rise Discord.

One PC per subscription. Contracts with more slots show up in Account › Devices.

Credit card and PIX. With a card, the subscription renews automatically; with PIX, it’s a one-time payment that doesn’t renew.

Monthly, semiannual and yearly. With PIX, each cycle lasts 30, 182 or 365 days. The price of each one is in Plans.

With a card, yes, at the current price; if the price changes, we let you know first. You can cancel anytime and the plan stays active until the end of the paid period. With PIX, it doesn’t renew: to keep going, just pay again.

Within 7 calendar days of your first purchase, we refund the full amount, no reason needed, by card or PIX. After that, you can cancel future charges whenever you want.

Longer cycles cost less per month (see Plans). Anyone with the Rise Beta role on Discord gets 25% off while the role is active. Friend referrals and creator coupons show up at checkout when they apply.

It depends on the PC, the game and how Windows was set up. That’s why Rise doesn’t promise a number: run the Benchmark before and after and see yours. Where there’s a power-saving plan, a heavy background program or a bad setting, there’s more to fix.

The Rise Benchmark runs the same 3D scene before and after the optimizations and compares score, average FPS, 1% low and stutters. It’s in both plans, with a Light profile for integrated graphics. On Premium, match reports measure FPS in game.

Rise tunes your PC’s network and measures ping per route. Your ISP’s quality and the route to the game server still depend on your internet.

They’re reports from beta players on the Rise Discord, with the date. A report is just a report: what counts is the before and after measured on your PC.

Yes. Join the Rise Discord and ask about your PC, your game or the right plan for you. You don’t need a paid account.

Yes. The home page shows the app from the inside and how it works. Still have a question about your PC or your game? Ask on the Rise Discord.